Terms of Service
Last updated: 7 November 2026
lee-ai puts an AI shopping assistant on your website. These terms govern your use of the lee-ai studio, the published widget and the credit system. By creating an account or publishing a configuration you agree to them.
1 · The service
You configure an assistant for a website you control and embed it with a script tag. Each AI reply consumes one credit. Free monthly credits renew each calendar month (UTC); purchased credits never expire. When a site's credit pool is empty the assistant pauses politely — it does not break your site.
2 · Your site, your responsibility
You may only publish configurations for domains you operate or are authorised to act for. You are responsible for what the assistant is allowed to say on your pages and for informing your visitors that they are talking to an AI.
3 · Payments
Payments are processed by Stripe; we never see your card details. Credit pack purchases are one-off payments. The Pro subscription renews monthly until cancelled via the billing portal. Where required, VAT is calculated at checkout. Refunds of unused credit packs can be requested within 14 days of purchase; refunded credits are removed from the pool.
4 · Fair use
No use of the service to harass, deceive or spam, to impersonate another business, or to generate unlawful content. We may suspend keys that abuse the relay or circumvent metering.
5 · Availability & liability
The service is provided as-is during the beta. We aim for high availability but do not guarantee it, and we are not liable for lost sales while the assistant is unavailable, except where liability cannot be excluded by law.
6 · Changes
We may update these terms; material changes will be announced in the studio before they take effect.